Build Operate Transfer Service
A low risk model where a specialist partner builds and runs GCC,
then hands over a fully operational center once stable and on target.
Risiga’s Innovative Build-Operate-Transfer (BOT) Model
The Build–Operate–Transfer model combines the speed and expertise of outsourcing with the long‑term control of a captive GCC. A specialist partner sets up your center, manages day‑to‑day operations to agreed KPIs, and hands over a fully functioning, compliant, high‑performing unit once targets are consistently met.
Phase 1
Build: Design & Setup
In the Build phase, the partner designs and establishes your offshore / GCC operation from the ground up. This includes location selection, legal entity setup, office space, IT and security infrastructure, compliance, and recruitment of leadership and core delivery teams aligned to your processes and culture.
Phase 2
Managed GCC Operations
During the Operate phase, the partner runs the GCC end-to-end—delivery, HR, finance, vendor management, and governance—under clearly defined SLAs and KPIs. They stabilize operations, standardize SOPs, build local leadership, and continuously improve cost, quality, and productivity.
Phase 3
Seamless GCC Handover
Once performance, scale, and governance thresholds are met, the center transitions to your ownership. Assets, contracts, and teams are smoothly transferred while ensuring continuity. Vendor margins disappear and the unit becomes your fully integrated captive GCC.
Share your BOT priorities and we'll recommend the right engagement model.
Build Operate Transfer Vs outsourcing
Lower risk & faster market entry
Share early risk with a partner that knows the local market, regulations, and talent ecosystem, reducing setup risk and getting operational in months instead of years.
Cost efficiency & scalability
Avoid heavy upfront CapEx; leverage the partner’s hiring, infrastructure, and compliance engine, then benefit from lower long-term costs once the center is transferred.
Focus on core business & strategy
While the partner handles build-out and operations, your leadership can focus on products, customers, and global strategy instead of administrative complexity.
Trusted
By Industry Leaders
Where BOT Fits Your Global Strategy
The BOT model is ideal when you want a long‑term GCC or offshore center, but prefer an experienced partner to de‑risk entry into markets like India and other talent hubs. It is especially effective for IT, software development, shared services, analytics, and engineering teams where you need speed now and full control later.
Frequently Asked Questions
We assign a dedicated Account Manager to each client. Their role involves ensuring seamless interaction between the developer and the client and providing weekly performance assessments and timesheet tracking of the developers.
Our team conducts regular reviews, performance monitoring, and milestone-based evaluations to ensure consistent quality and productivity.
Yes, we offer flexible engagement models that allow you to quickly scale your team based on evolving business needs.
We provide structured communication channels, weekly reports, sprint updates, and direct access to your Account Manager.
We work across multiple industries including fintech, healthcare, e-commerce, SaaS, logistics, and more.